eSewa vs Khalti for WHMCS: which one, or both?
Both are popular wallets in Nepal. For a WHMCS business the question is less which is better and more which your customers already use.
The short version
Accept both. Customers rarely switch wallets to pay an invoice, so a missing option is a lost payment. If you must start with one, start with the wallet most of your own customers use.
Side by side
- Who pays. Both are mobile wallets with large followings in Nepal. Ask your customers or look at which one they mention in support tickets.
- Verification. With either, never trust the browser redirect. Confirm the payment with the provider before marking an invoice paid. See how to verify payment callbacks.
- Refunds. eSewa has no refund API, so refunds are done in the merchant portal. Check Khalti's current refund options with Khalti directly.
- Onboarding, fees and settlement. Set by each provider and they change. Confirm with the provider before you decide.
Using both without two integrations
Dhuri Gateway puts eSewa, Khalti, ConnectIPS and others behind one WHMCS module, so adding a second wallet is configuration, not a second integration. Setup guides: eSewa for WHMCS and Khalti for WHMCS. For the wider picture read which providers to accept.
Questions
Is eSewa or Khalti better for WHMCS?
Neither is universally better. The better choice is the wallet your customers already use, and most businesses accept both.
Can I use eSewa and Khalti on the same WHMCS?
Yes. With Dhuri Gateway both are available through one module and one signed API.
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